customerservices@skillsfirst.co.uk

0121 270 5100

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Skillsfirst Policies

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Appeals Policy

 

Skillsfirst Awards aims to ensure that all of its assessments and assessment results are fair, consistent and based on valid judgements. However, it recognises that there may be occasions when a centre or a learner may wish to question a decision made.

 

To view our Appeals policy click here

 

If we can help or you think we could improve our service to you, we want to hear from you, contact our customer services team on 0121 270 5100 or email us

 

Policies

Policies & Procedures

Appeals Policy

Centre & Qualification Withdrawal Policy

Complaints Policy

Customer Service Policy

Equality & Accessibility Policy

Invoicing Policy

GDPR Data Protection Privacy Policy

Malpractice & Maladministration Policy

Reasonable Adjustments & Special Consideration Policy

Recognition of Prior Learning Policy

Sanctions Policy

Skillsfirst Terms & Conditions